Q & A

A more sobering question might be – why are some competitors so expensive?

• Here at Xeni Health, we believe in making our services accessible to everyone.
• Those who need it the most, often struggle with affordability.

We need to finance our online clinic.

• To maintain our online presence.
• To maintain our booking system.
• To pay for administrative duties.

Yes!

• Advanced Counselling & Psychotherapy Level 4.
• Diploma in Mindfulness-Based Cognitive Behavioral Therapy (MBCBT).
• Four years of research and study in mental health, managing mental health, the anatomy of thinking and mindful living.

Other relevant qualifications: 

• BA (Hons) Policing studies.
• Executive Diploma in Private Investigations.

Skills and experience: 

• Lived experience.
• The capacity to drill down and investigate without judgement and objectively,
• Listening is a skill. Our clients are not just heard, they are understood.
• Exposure working within the NHS for twelve years.
• Supportive, empathetic and discreet.
• Understanding the impact of crime, addiction, PTSD, trauma and domestic violence.
• Understanding those who have experienced childhood trauma and those who have navigated the criminal justice system.
• Understanding those who have navigated the care system and the visible and invisible impact this has on their psyche.
• Understanding the impact of bullying – covert and overt.
• Understanding how hard it is for some people to express their concerns of abuse, harassment and bullying for fear they will not be heard or believed and the impact this has on their decision to seek help.

Yes!

Welcome to Xeni Health.

Our mission is to provide a safe, compassionate, and non-judgmental space for individuals seeking clarity, healing, and personal growth. At Xeni Health, we specialise in Mindfulness-Based Cognitive Behavioural Therapy (MBCBT), empowering you to transcend overwhelming mind chatter, navigate life’s challenges, and rediscover your inner balance.

Therapy will help you understand how to free yourself from the mind chatter that plagues your life.

It will offer  you new ways of thinking, challenge the veracity of your automatic thoughts, challenge your belief systems leading to change and guide you to learning new ways of managing your thoughts, feelings and how those thoughts and feelings impact your life.

Our therapy and talk sessions are 50 minutes long.

We advise a short-term course of six sessions – one session each Saturday.

One off sessions or ‘ad-lib’ bookable sessions are welcome. Please email us for this service. 

Excellent question! 

Please click HERE to learn more.

Clients pay in advance. If you have changed your mind after booking an appointment, we are happy to provide you with a refund less £2.50 administration fee.

We are charged taxes on each payment. A full refund would mean we lose money.

We advise clients and prospective clients not to book any sessions if they feel likely that they may request a refund.

Click here to book a session.

If you have changed your mind after booking an appointment, we are happy to provide you with a refund less £2.50 administration fee.

We are charged taxes on each payment. A full refund would mean we lose money.

We advise clients and prospective clients not to book any sessions if they feel likely that they may request a refund.

We do not provide refunds for missed sessions.

The reason for this is that missed sessions means a wasted slot. A refund would mean we lose money. 

Please try to make your booking time or cancel at least two days in advance to meet the criteria for a refund (less £2.50). 

yes!

Our counsellors must  hold a DBS Certificate  for your peace of mind.